Consumers set up a blockbuster holiday season at the Box Office
LONDON, UK, SEPTEMBER 25, 2007 – Comscore (NASDAQ: SCOR), a leader in measuring the digital world, today announced the U.K. launch of its ground-breaking Comscore Segment Metrix analytical tool.
Comscore Segment Metrix enables clients to conduct insightful segmentation analyses of the extensive Comscore MMX online behaviour database using a wide variety of consumer segmentation schemes. The product provides the flexibility to integrate three different types of segmentation schemes with the MMX data—segments based on the observed online behaviour, proprietary segmentation schemes clients currently use, and segmentation approaches from third party analytical consultants.
The key benefits of Comscore Segment Metrix include:
“Consumer segmentation is not new - it is an important part of marketing, and over the years Comscore has conducted a great deal of custom segmentation work,” said Bob Ivins, EVP of International Markets at Comscore. “With Comscore Segment Metrix, marketers can define consumer segments behaviourally and then identify where to find them across the web—making media and promotion plans more targeted, efficient and effective.”
Heavy Internet Users Visit More Sites and Consume a Disproportionate Share of Pages
The first segmentation to be offered is one defined by online behaviour. This approach, called Comscore Segment Metrix H/M/L, allows marketers to analyze online activity by heavy, medium and light users of the Internet and of any specific categories of sites reported by Comscore. The Heavy segment group will be defined as the top 20 percent of consumers, based on time spent online at specific site categories; the Medium group will be defined as the middle 30 percent; and the Light users are the lightest 50 percent. H/M/L user segments will be available in all 32 countries where Comscore syndicated data are available and across all 110 Comscore defined categories and sub-categories of sites.
Total U.K. Heavy, Medium and Light Internet UsersJuly 2007Total U.K. – Home & Work Locations*Source: Comscore Segment Metrix
Segment
Total Unique Users (000)
Average Hours
per User
Average Pages
Average Visits per User
All
31,791
36.2
3,521
73.2
Heavy Users
6,129
99.4
8,999
153.8
Medium Users
9,712
40.1
4,182
90.3
Light Users
15,950
9.5
1,013
31.8
* Persons age 15+. Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs The average U.K. Internet user spent 36.2 hours online in July and made 73.2 visits. However, when we break this population down to reveal the online behaviour of heavy, medium and light users, we can see that there are significant differences between the segments. Heavy Internet users spent almost three times more time online in July – 99.4 hours – and made more than twice as many visits as the national average. “By definition, heavy Internet users consume a disproportionately high share of content. The H/M/L segmentation gives our clients the ability to understand the behaviour of one segment versus the others and to determine if they are getting their fair share of heavy, medium or even light Internet or category-specific users,” commented Mr. Ivins. “There are also stark and important differences across these groups, which represent critical knowledge for advertisers with specific reach and frequency objectives.”
Whilst these segments are differentiated by the volume of content that they consume online, there is also immense polarization in the nature of the sites that Heavy and Light Internet users visit. By applying Comscore Segment Metrix to the Comscore MMX online behavioural database, advertisers and marketers can determine exactly which categories of sites are being visited by which segments. Light users spend a disproportionately high percentage of their time online on banking, finance and travel sites, whilst heavy users spend an above average proportion of their time on communication, gaming, and entertainment categories.
High Index Categories for Light Internet Users*July 2007Total U.K. – Home & Work Locations**Source: Comscore Segment Metrix
Category
% of Total Duration Indexed to Internet Average
Light
Heavy
Banking
228
54
Government
212
62
Personal Finance
210
59
Education
180
68
Travel
177
64
Real Estate
170
61
Search/Navigation
161
75
Apparel
157
71
*Among categories where >1% of total online minutes were spent** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs
High Index Categories for Heavy Internet Users*July 2007Total U.K. – Home & Work Locations**Source: Comscore Segment Metrix
Instant Messengers
128
43
Discussion/Chat
127
50
Social Networking
116
Teens
114
60
Multimedia
112
70
Auctions
109
72
Online Gambling
Entertainment - Music
108
91
*Among categories where >1% of total online minutes were spent** Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs Light users index at 228 points for time spent on sites in the online banking category, against the total Internet index of 100. For Heavy Internet users, time spent on online banking sites is relatively low, at 54 index points. Conversely, when we examine the Instant Messengers category this trend is reversed, with Heavy Internet users indexing at 128 points, and Light users at 43. Comscore Segment Metrix offers H/M/L segmentation data for 113 categories and sub-categories including Business/Finance (with 7 sub-categories), Career Development (4), Community (7), Directories/Resources (7), Education (2), Entertainment (9), Gambling (3), Games (3), Government, Health (3), Hobbies (4), ISP, News/Information (4), Portals, Real Estate, Regional/Local, Retail (21), Search/Navigation, Services (11), Sports, Technology (2), Telecommunications, and Travel (8). Additional segmentation approaches, including customer defined segmentation and third-party geo-demographic segmentation schemes will be announced in the near future. About Comscore Comscore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. This capability is based on a massive, global cross-section of more than 2 million consumers who have given Comscore permission to confidentially capture their browsing and transaction behaviour, including online and offline purchasing. Comscore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, Comscore measures what matters across a broad spectrum of behaviour and attitudes. Comscore analysts apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. Comscore services are used by more than 700 clients, including global leaders such as AOL, Microsoft, Yahoo!, BBC, Carat, Cyworld, Deutsche Bank, France Telecom, Best Buy, The Newspaper Association of America, Financial Times, ESPN, Fox Sports, Nestlé, Starcom, Universal McCann, the United States Postal Service, Verizon, ViaMichelin, Merck and Expedia. For more information, please visit www.comscore.com
Ayaan MohamudComscore, Inc.+ 44 (0) 207-099-1775worldpress@comscore.com