Consumers set up a blockbuster holiday season at the Box Office
Comscore Study Finds Domino’s Pizza Experienced the Largest Increase in Share of Dollars Spent Online Compared to Papa John’s and Pizza Hut on Super Bowl Sunday
RESTON, VA, February 25, 2008 – Comscore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released study results showing that among three of the nation’s top pizza delivery franchises – Domino’s Pizza, Papa John’s and Pizza Hut – Domino’s saw the greatest increase in share of dollars spent online during this year’s Super Bowl Sunday compared to an average Sunday in October during football season. Domino’s increased share from 20 percent to 31 percent, while Papa John’s and Pizza Hut both saw their relative shares of online orders decline.
Share of Online Ordering Dollars among Major Pizza ChainsTotal U.S. – Home/Work/University LocationsSource: Comscore, Inc.
Pizza Chain
Share of Dollars
Average Sunday in Oct-07
Super Bowl Sunday
2008
Point Change
Domino’s
20%
31%
11
Papa John’s
43%
35%
-8
Pizza Hut
38%
34%
-4
“In the highly competitive pizza delivery industry, achieving success on peak selling days – like Super Bowl Sunday – is crucial, and this year Domino’s saw the greatest improvement,” says Carolina Petrini, Comscore senior vice president, Marketing Solutions. “Oftentimes, landmark events like Super Bowl Sunday have a way of bringing new customers into the fold and can have a profound impact on shaping a developing market channel like online ordering. It is important for marketers to capitalize on these opportunities to position themselves for future success.”
Domino's Share Increase Fueled by Larger Number of Purchasers
The sharp increase in Domino’s dollar share on Super Bowl Sunday came from an increase in number of purchasers and not a higher average transaction size.
Percent Increase of Purchasers on Super Bowl Sunday Total U.S. – Home/Work/University LocationsSource: Comscore, Inc.
Compared to Average Sunday in Oct-07
147%
22%
2%
In fact, average dollars per transaction for Domino’s actually declined 7 percent from its October average to $22.93.
Average Dollars per Online Ordering Transaction among Major Pizza ChainsTotal U.S. – Home/Work/University LocationsSource: Comscore, Inc.
Average Dollars Per Transaction
Percent Change
$24.57
$22.93
-7%
$22.57
$22.66
0%
$21.85
$28.28
29%
Pizza Hut achieved a notable 29-percent increase in average transaction size to $28.28 but experienced a marginal decline in dollar share. Papa John’s saw virtually no change in its average transaction size but experienced a significant decline in dollar share. Even with the share decline, Papa John’s remained the share leader by one percentage point.
“This type of analysis provides marketers with the insights needed to assess the performance of their campaigns and benchmark against the competition,” said Petrini. “Understanding which factors are determining success can help marketers determine the optimal strategy for future efforts.”
About ComscoreComscore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. This capability is based on a massive, global cross-section of more than 2 million consumers who have given Comscore permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. Comscore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, Comscore measures what matters across a broad spectrum of behavior and attitudes. Comscore analysts apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. Comscore services are used by more than 800 clients, including global leaders such as AOL, Microsoft, Yahoo!, BBC, Carat, Cyworld, Deutsche Bank, France Telecom, Best Buy, The Newspaper Association of America, Financial Times, ESPN, Fox Sports, Nestlé, Starcom, Universal McCann, the United States Postal Service, Verizon, ViaMichelin, Merck and Expedia. For more information, please visit www.comscore.com.