Consumers set up a blockbuster holiday season at the Box Office
RESTON, Va., Jan. 17, 2005 – Comscore MMX today released its monthly analysis of consumer activity at top online properties and categories. As expected, holiday-related content dominated December traffic, with seasonal sites accounting for 8 of the top 10 gaining properties and 9 of the top 10 gaining categories.
“More than 132 million consumers – an extraordinary four out of every five online consumers in the country – visited retail sites and resources in December,” said Peter Daboll, president and CEO of Comscore MMX. “Whether shopping online, sending e-cards or tracking packages, vast numbers of Americans turned to the Web to help make the holidays a lot more fun and a little less hectic.”
E-Mail-Fueled Rumor Drives Millions to DoNotCall.govThe month’s top gaining property (see table 1) was actually not specifically related to the holiday season and also served as a reminder of the viral communication power of the Web. In December, millions of Americans received (and frequently forwarded) an e-mail falsely claiming that telemarketers would soon begin calling cell phone numbers that were not added to the federal Do Not Call list. As a result, more than 7 million people visited DoNotCall.gov in December – an increase of more than 300 percent compared to November.
Holiday-Related Visitation Dominates December Web ActivityWith Americans shifting more of their shopping time and dollars to the Web, five of the top 10 gaining categories in December were Retail subcategories (see table 2). The fastest growing Retail subcategory, Jewelry, Luxury Goods & Accessories, jumped 30 percent from November to December and 15 percent over the prior year. Coach.com, BlueNile.com and Zales.com were standouts, each growing 70 percent or more over November visitor levels.
Driven upward by traditional “brick and mortar” retailers’ sites, the Department Stores category continued its ascent in December with a 20-percent jump over November. Category leader Walmart.com saw an increase of 37 percent, almost twice that of the category. With 32 million visitors in December, Walmart.com was the third-largest retail property online, behind eBay and Amazon. While every major site in the Department Stores category increased, growth leaders included Kmart (up 49 percent), May Department Stores (42 percent) and Federated Department Stores (35 percent).
An expected pickup in visitation to e-card sites boosted both the e-Cards and Flowers, Gifts & Greetings categories. As the tradition of paper gives way to the convenience of the Web, nearly 48 million Americans visited e-Card sites to send or view virtual holiday cards in December. The Flowers, Gifts & Greetings category shot up 20 percent as sites such as RedEnvelope.com, Proflowers.com and HarryandDavid.com saw substantial growth in December. 1-800-Flowers jumped 44 percent between November and December, enough to be included in this month’s top gaining properties ranking.
Anxious gift givers tracking holiday presents boosted the Shipping category 31 percent in December. Nearly 28 million people visited sites in the category, up from 21 million in November. The two largest Shipping category sites, UPS Sites and USPS.com, both made the top gaining properties ranking this month, with increases of 49 percent and 40 percent, respectively.
Deal-hungry shoppers visited the Coupons category in droves in December. The category, which is comprised primarily of sites such as CouponMountain.com and Dealsdujour.com, drew 22 million visitors in December.
Top 50 PropertiesAmong sites in both November and December’s Top 50 Properties, AmericanGreetings Property had the largest jump, moving up 9 spots to number 29. Coupled with a 12-spot gain from October to November, AmericanGreetings shot up 21 spots and attracted 61 percent more unique visitors over the last two months, bolstered by the holiday e-card rush. JC Penney Sites and Sprint both posted 9-spot gains to move into the Top 50 at number 45 and 49, respectively (see table 3).
Holiday-induced traffic powered increases at a number of other retail sites; Dell (December’s number 33), Wal-Mart (number 9) and Overstock.com (number 26) gained 8, 6 and 5 spots, respectively. Customers logging in to check credit cards and bank balances drained from holiday spending drove the JPMorgan Chase Property up 7 spots to number 40. Finally, bolstered by the immense popularity of the iPod as a holiday gift and a 28-percent increase in traffic to the iTunes portion of its site, Apple Computer, Inc. gained 5 spots to crack the Top 50 at number 48.
Top 50 Ad Focus RankingComscore MMX’s ranking of advertising-supported media brands includes media properties, such as Yahoo! and MSN, as well as advertising networks, such as Advertising.com and TribalFusion. Instead of focusing on corporate ownership, this reporting mirrors, as closely as possible, the manner in which advertising is actually packaged and sold. With this ranking, media planners and buyers can more easily evaluate interactive marketing options on an equal footing.
Advertising.com and Yahoo! claimed the top 2 spots in the Ad Focus ranking, as they have in every month since May 2004 (see table 4). Fastclick debuted at number 3 in December’s Ad Focus ranking, while eBay.com moved 1 spot to claim the final spot in the top 10. Weather.com moved 3 spots to number 22, bolstered in part by visitors seeking information about the devastating tsunami and volatile weather in California.
TABLE 1
Top Ten Gaining Properties by Percentage Change in Unique Visitors*December 2004 vs. November 2004Total U.S. Home, Work and University Internet UsersSource: Comscore MMX
Property
Nov-04 (000)
Dec-04 (000)
Percentage Change
Rank by Unique Visitors
Total Internet Population
159,736
161,142
1%
N/A
DONOTCALL.GOV
1,778
7,416
317%
92
KB Toys
3,236
4,969
54%
147
RADIOSHACK.COM
2,052
3,142
53%
245
Limitedbrands
4,566
6,850
50%
104
Deutsche Telekom
4,630
6,920
49%
102
UPS Sites
9,446
14,057
39
Drugstore.Com, Inc.
2,878
4,259
48%
176
GSI Network
8,039
11,836
47%
57
1-800-Flowers
2,287
3,283
44%
234
USPS.COM
8,357
11,640
39%
59
*Ranking based on the top 250 properties in December
TABLE 2
Top Ten Gaining Categories by Unique VisitorsDecember 2004 vs. November 2004Total U.S. Home, Work and University Internet Users Source: Comscore MMX
Services - Shipping
21,241
27,867
31%
Retail - Jewelry/Luxury Goods/Accessories
13,014
16,983
30%
Retail - Sports/Outdoor
20,159
24,554
22%
Services - e-cards
39,540
47,784
21%
Retail - Department Stores
47,937
57,759
20%
Retail - Flowers/Gifts/Greetings
32,949
39,535
Retail - Toys
21,861
25,949
19%
Business/Financial - Taxes
5,302
6,145
16%
Health - Pharmacy
11,983
13,672
14%
Services - Coupons
19,519
22,217
TABLE 3
Top 50 Properties December 2004Total U.S. - Home, Work and University LocationsUnique Visitors (000)Source: Comscore MMX
Rank
Unique Visitors (000)
Total Internet Users
1
Yahoo! Sites
119,454
26
OVERSTOCK.COM
18,178
2
Time Warner Network
114,930
27
Intermix Media
17,938
3
MSN-Microsoft Sites
113,506
28
Shopzilla.com Sites
17,169
4
Google Sites
71,660
29
AmericanGreetings Property
17,118
5
eBay
66,511
30
Expedia Travel
16,972
6
Amazon Sites
48,216
31
iVillage.com: The Womens Network
16,930
7
Ask Jeeves
41,411
32
Bank of America
16,656
8
About/Primedia
38,374
33
Dell
16,162
9
Wal-Mart
33,951
34
Gannett Sites
15,882
10
Symantec
33,929
35
Sony Online
15,646
11
Viacom Online
33,595
36
Sears Sites
15,484
12
CNET Networks
29,523
37
ORBITZ.COM
15,348
13
Verizon Communications Corporation
29,202
38
ESPN Network
14,813
14
Lycos, Inc.
28,891
15
Weather Channel, The
28,243
40
JPMorgan Chase Property
13,554
16
Walt Disney Internet Group (WDIG)
27,875
41
Classmates.com Sites
13,480
17
Monster Worldwide
26,525
42
NFL Internet Group
13,165
18
AT&T Properties
26,242
43
SBC Communications
13,138
19
Shopping.com Sites
25,344
44
Comcast Corporation
13,077
20
Real.com Network
22,337
45
JCPenney Sites
12,818
21
Target Corporation
21,898
46
E.W. Scripps
12,654
22
InfoSpace Network
20,804
47
Macromedia
12,648
23
Gorilla Nation Media
19,875
48
Apple Computer, Inc.
12,611
24
Weatherbug.com Property
19,676
49
Sprint
25
Best Buy Sites
18,461
50
Cox Enterprises Inc.
12,432
TABLE 4
Ad Focus RankingUnique Visitors (000)Total U.S. - Home, Work and University LocationsDecember 2004Source: Comscore MMX
Reach %
100%
Advertising.com**
123,956
77%
CNN
21,721
13%
Yahoo!
117,983
73%
MSNBC
Fastclick**
113,929
71%
GATOR (App)
21,575
MSN
100,031
62%
WeatherBug
19,394
12%
TrafficMarketplace**
91,189
57%
REAL.COM
18,043
11%
AOL
87,315
Netscape
17,658
Casale Media Network**
79,464
YAHOO.COM Home Page
75,449
GOOGLE.COM
69,359
43%
Disney Online
16,569
10%
EBAY.COM
63,667
40%
SuperPages Network
16,238
Tribal Fusion**
63,446
ValueClick Media**
59,401
37%
BIZRATE.COM
15,003
9%
MSN.COM Home Page
51,678
32%
24/7 Real Media**
43,310
27%
EA Online Syndicated Games
14,278
BURST! Media**
41,751
26%
CLASSMATES.COM
8%
MONSTER.COM
13,319
EBAY.COM Home Page
39,556
25%
CareerBuilder Network
12,945
Vendare Group Search-New.Net Sites
36,112
Travelocity All
12,560
MAPQUEST.COM
34,274
INFOSPACE.COM
11,705
7%
Lycos Network
28,797
18%
EA Online Games
11,476
ClickAgents Network**
28,775
WebMD Medscape Health Network
11,101
WEATHER.COM
27,049
17%
IMDB.COM
10,889
ABOUT.COM
24,369
15%
EARTHLINK.NET
10,341
6%
CNET
23,768
GO.COM
10,112
MaxOnline**
23,743
LAUNCH.COM Home Page
9,751
**Indicates that the entity is an advertising network.
About Comscore MMXComscore MMX, a division of Comscore Networks, provides industry-leading Internet audience measurement services that report – with unmatched accuracy - details of online media usage, visitor demographics and online buying power for the home, work and university audiences across local U.S. markets and across the globe. Comscore MMX continues the tradition of quality and innovation established by its MMX syndicated Internet ratings - long recognized as the currency in online media measurement among financial analysts, advertising agencies, publishers and marketers - while drawing upon Comscore's advanced technologies to address important new industry requirements. All Comscore MMX syndicated ratings are based on industry-sanctioned sampling methodologies.
About Comscore NetworksComscore Networks provides unparalleled insight into consumer behavior and attitudes. This capability is based on a massive, global cross-section of more than 2 million consumers who have given Comscore explicit permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. Comscore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its patent-pending technology, Comscore measures what matters across a broad spectrum of behavior and attitudes. Comscore consultants apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI. Comscore services are used by global leaders such as AOL, Yahoo!, Verizon, Best Buy, The Newspaper Association of America, Tribune Interactive, ESPN, Nestlé, Bank of America, Universal McCann, the United States Postal Service, GlaxoSmithKline and Orbitz. For more information, please visit www.comscore.com.
PressBill DaddiDaddi Brand Communications646-370-1341press@comscore.com